Shipping Rates Australia Wide
Flat rate: $10. All orders will be sent via Express Post at NO extra charge.
FREE EXPRESS SHIPPING with orders over $200
Delivery Times Australia Wide
Same Day Dispatch for all orders placed before 2pm. However, dispatch may take up to 24 hours during peak periods (holidays, sales, etc). Orders placed on Saturdays, Sundays and public holidays are processed the following business day.
Express Post Shipping on ALL orders. This means next day delivery for people who live in metropolitan areas, 2-3 days for remote areas and up to 5 days in WA. However, on very rare occasions, despite our best efforts, some parcels get delayed due to issues within Australia Post. Please understand that this is outside of our control and the best thing for you to do is to contact Australia Post directly about your parcel if you have any concerns.
We make every effort to keep all products in stock to avoid delays in your orders. However, once in a while our international shipments can get held and cause short delays. Unfortunately, this is outside of our control.
PLEASE NOTE that if an item in your order is on back-order, you’re whole order will be put on hold until this item is back in stock. If you require some of your items quickly, please contact us at email@example.com, or alternatively, order products on back-order separately.
We do NOT offer international shipping.
Returns or Exchanges
Faulty, Damaged Or Incorrect Product On Arrival
If you received a product that is faulty, damaged or incorrect, we do offer a full refund or replacement. Simply send a detailed description with photos to firstname.lastname@example.org no later than 7 days after delivery and we’ll gladly replace or refund your item immediately.